Wednesday, March 15, 2006

Behavioral Coaching: How Not to Waste Time

My mission is to help successful leaders achieve a positive change in behavior: for themselves, their people and their teams.

But behavioral coaching will not solve all performance problems.

If any of the following conditions prevail, you may be wasting your time:

The person you're coaching is not willing to make a sincere effort to change. If someone is unwilling to say "I have a problem" or "I have something to improve," don't waste your time.

The person has been written-off by the company. If you want to fire people, fire people. If you want to help them, help them. But don't jerk them around.

The person lacks the intelligence or functional skills to do the job. Behavioral coaching does not turn a bad doctor into a good doctor, or a bad engineer into a good engineer.

The person has the wrong strategy, mission or direction. If the people being coached are headed in the wrong direction, behavioral coaching will only help them get there faster."

The person lacks ethics or integrity. Fire them. Don't use behavioral coaching to fix ethics problems.

Again, if any of these conditions exist, don't waste time on "coaching."

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